Meet Katie
Katie is responsible for various aspects of the client experience for SS&C Black Diamond Wealth Solutions, overseeing all stages of client onboarding, from initial implementation to the client-facing product experience teams. Tailoring the process to each firm's unique needs and timelines, Katie and her team enable clients to experience the platform's benefits from day one. This group's unwavering dedication to client service consistently helps them exceed expectations and deliver an unparalleled experience.
Equipped with an MBA from the University of Florida and a Bachelor's in Business Administration from the University of North Florida, Katie began her journey at SS&C in 2011 and has since held various leadership roles.
Katie's Insights
    May 29, 2025
Where collaboration isn’t a perk, it’s the strength behind the client-advisor dialogue.
By: Katie Terry & Josh Kestner
    September 5, 2024
As an extension of your team, we provide unlimited daily support and proactively engage specialized Subject Matter Experts to optimize your use of our robust platform.
By: Jen Becher & Katie Terry
    February 21, 2023
Black Diamond provides clients with an exceptional service experience from a trusted partner.
By: Katie Terry
    February 17, 2022
Examining the Holistic Client Experience to Ensure Service Remains the Focus.
By: Jen Becher & Katie Terry
    October 28, 2021
Establishing a foundation for the future.
By: Katie Terry